Terms of service

1. About these terms and the seller

These terms apply to purchases through the SevenFold Consulting online store and to your use of its website. Please read them before placing an order. The seller is Shani Sebastian Malorgio, a sole trader trading as SevenFold Consulting (“we”, “us” and “our”). You can contact us at customer@sevenfoldconsulting.co.uk or write to 9 Corncroft, Hatfield, Hertfordshire, AL10 0JQ, United Kingdom.

Our store currently sells printed books, which may include digital bonus materials. We deliver to UK addresses only. Consultancy, assessments and other services discussed or arranged outside this store are not sold under these store terms; their scope, fees and cancellation arrangements will be agreed separately before you buy them.

2. Products and ordering

The product page describes the book and any digital materials included with it. Please read the description and check your order and delivery details before paying. Images and screen colours are illustrative; the printed book and included materials will match their descriptions.

When you submit an order, you offer to buy the items shown at checkout. A contract with us is formed when we send your order confirmation email. Payment may be taken when you order. If we cannot accept or fulfil an order, we will tell you promptly and refund any payment taken for items we cannot supply. We will not change the price or contents of a confirmed order without your agreement.

You must provide accurate contact and delivery information and use a payment method that you are authorised to use. If we need to clarify an order, we will contact you using the details you provide.

3. Prices and payment

Prices are shown in pounds sterling and include any applicable taxes. Delivery charges and the total payable will be shown before you place your order. Available payment methods are displayed at checkout. Any optional paid item will require your express agreement before it is added to your order.

Promotions apply on the conditions stated with the offer. A change to a price or promotion after your order is confirmed will not change the price you agreed to pay.

4. Delivery

We deliver books to UK addresses only. Delivery options, charges and any stated delivery estimate are shown before you place your order. We will deliver within the timeframe agreed with you or, if no different timeframe is agreed, within 30 days after the contract is made. If there is a problem or delay, we will contact you; your legal rights concerning late or missing delivery remain unaffected.

We are responsible for the book until it is delivered to you or to a person you nominated to receive it. If it arrives damaged or does not arrive, contact customer@sevenfoldconsulting.co.uk. You do not need to pursue the carrier yourself to exercise your rights against us.

5. Returns, refunds and your legal rights

Our Returns and Refunds Policy, available in the store and at checkout, explains how to cancel a consumer book order, return a book and request a refund. It also explains how we handle faulty, damaged, incorrect or missing orders. We do not offer a voluntary change-of-mind return period beyond applicable legal rights.

We have a legal duty to supply goods and included digital content that conform to the contract. Nothing in these terms removes or limits your statutory rights, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

6. Included digital materials and intellectual property

If a book includes downloadable materials, they are part of the book offer even if described as bonuses with no separate charge. The product page will explain what is included and how it is provided. If you have a problem accessing them, contact customer@sevenfoldconsulting.co.uk. Downloading a bonus does not remove your right to cancel the printed book as set out in our Returns and Refunds Policy.

We or our licensors own the copyright and other intellectual property rights in the website, book and included materials. Buying a book transfers ownership of that physical copy to you. It does not transfer copyright. You may read and use the book and may download, print and use included materials for your own personal or internal business purposes. You may share completed worksheets within your own business or with an adviser helping you. You must not sell, publish, upload for public access, or redistribute the bonus files or substantial parts of the book without our permission, except where the law allows it. If you cancel the book order, your right to use the included bonus materials ends as described in the Returns and Refunds Policy.

7. Information on the website and in the book

The book and website provide general educational information about business growth and related topics. They are not a personalised consulting engagement or a promise of a particular financial or commercial result. Business decisions depend on your circumstances and evidence. If you engage us for tailored advice or implementation, that work will be governed by a separate agreement. This section does not limit any legal rights you have if a product is faulty, misdescribed or otherwise fails to meet the contract.

8. Use of the website and third-party services

You must not use the website unlawfully, interfere with its security or operation, introduce malicious code, or misuse other people’s information or intellectual property. We may take reasonable steps to protect the site if it is misused.

Our store is powered by Shopify, but your contract for a book is with SevenFold Consulting. Please contact us about orders, products and refunds. The website may link to independently operated third-party sites. Their content and services are subject to their own terms and privacy notices; nothing here limits rights you may have under applicable law.

9. Privacy

Our Privacy Policy, available in the store and at checkout, explains how personal information is collected, used and shared in connection with the website and orders. Shopify also processes information to provide the store platform. Please read the Privacy Policy for details.

10. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer. We are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for loss or damage that is not caused by our breach or that was not reasonably foreseeable, subject always to rights that cannot be excluded by law.

11. Changes to these terms

We may update these terms by posting a new version on the website. The version in force when your order is accepted will apply to that order. We will not retrospectively change the terms of an existing order without your agreement.

12. Governing law and contact

These terms are governed by the law of England and Wales. This does not take away any mandatory protection or right to bring proceedings in another UK jurisdiction that you have as a consumer.

For questions about these terms or an order, contact:

Shani Sebastian Malorgio trading as SevenFold Consulting
customer@sevenfoldconsulting.co.uk
9 Corncroft, Hatfield, Hertfordshire, AL10 0JQ, United Kingdom